Privacy Policy

Captain Spins is committed to protecting your personal data. This policy explains how we collect, use, share, protect, and transfer your information when you play on our website.

Data Collection

We may collect the following types of data from you:

• Information that you provide to us through forms or surveys, such as your name, address, email address, telephone number, date of birth, and other contact details.
• Data collected by cookies which are small files stored on your device when you visit our website. This includes information about the pages you view, how often you log in, what games you play and how long for.
• Information that we receive from third party providers or public registers.

Data Use

We use personal data to:

• Create an account with us,
• Process transactions,
• Send marketing materials via email or SMS.
• Enable access to your account through our mobile app,

We may also combine the information collected about you with other data held by White Hat Gaming Limited and its affiliate companies.

Data Sharing

Your personal data will be shared with third party service providers for:

• Verification of identity, location, age or financial status,
• Providing gaming services to you (e.g., game development, server maintenance).
• Analytics purposes.
• Marketing

These third parties operate under strict confidentiality and non-disclosure obligations. You can opt out at any time.

Data Protection

We maintain a range of security measures that includes:

• HTTPS protocol for secure data transfer,
• Secure storage in password protected servers,
• Access control restrictions on personnel.

Unfortunately, there is no 100% guarantee to keep your information safe and secure as unauthorized third parties may still gain access. However, we take all necessary steps to prevent such events from occurring.

Retention Period

We will retain your personal data:

• While you hold an account with us,
• For at least six (6) years after your last log-in,

after which time it is deleted unless retention for longer periods is required or permitted under applicable laws.

Legal Basis

The legal basis of our processing activities are:

• Our legitimate interest in providing services, marketing and improving our website.
• Your explicit consent to receive direct marketing emails.

Your Rights as a Data Subject

You can exercise the following rights by contacting us at Email or via your account settings on our website or mobile app:

• Access and amend your personal data.
• Withdraw consent to any processing of personal data.
• Erase (delete) all information collected by us,
• Limit the extent we process personal data,
• Object to processing based on legitimate interest.

We may reject a request if it is manifestly unfounded or excessive.

Changes and Updates

We may amend this Privacy Policy at any time without notice. Changes will be published on our website.

Please check the latest version before sharing information with us.

By using our services, you agree to these terms and consent for your personal data being processed as set out in this policy